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We are the UK’s leading provider of personal injury advice, services and support.
At Direct Helpline, we are proud of our reputation. We are committed to helping you seek the injury compensation you deserve. We do this by supporting and guiding you through the process of making a personal injury claim, and by giving free, impartial advice.
No Win, No Fee* Promise
If we don’t win your case, you don’t pay any legal fees.
The government introduced No Win, No Fee* agreements in 1995, as a way of making sure everyone has affordable access to any compensation they’re legally entitled to if they’re injured in an accident.
There are strict rules in place regulating how we manage No Win No Fee* cases. These are designed to protect you, and your solicitor will give you a realistic, honest assessment of your chances of success.
We work with a panel of solicitors which specialise in personal injury claims. If you have suffered as a result of an incident and require advice on how to make a car accident injury claim including whiplash claims or an injury at work claim, we’re here to help.
Injury cases are conducted on a No Win, No Fee* basis. With no financial risk to you, we can help you receive the compensation you deserve.
Our broad knowledge and extensive experience of different types of personal injury claims means that we can support you through your claims payout procedure.
We work with a panel of solicitors with over 10 years’ experience, and our in-depth understanding of the claims process means we’re in the best place to handle your personal injury claim.
Your personal injury claim eligibility check is free, impartial and confidential. Our experienced dedicated team are available to answer your questions before referring you to one of our panel of solicitors.
With years of accident know-how, our panel of solicitors and trained staff will listen to what you have to say and let you know whether or no we can help you on a no win, no fee* basis.
We value transparency, accuracy and honesty. There are no upfront admin or legal fees to pay.
Whether you’re looking for friendly advice or are ready to make a personal injury claim, our team of experts will support you throughout the entire process.
I was very impressed at the way my enquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
Jane Parker
The calmness and openness displayed by the person I spoke to was everything that I wanted and more. What a welcome relief to find real empathy.
David Palmer
Mum who suffered brain injury while ‘tram surfing’ is awarded £485,000 compo – even though she admits it was HER fault.
Driver paid £5k in compensation for whiplash caused by a POTHOLE.
Paralympian's pothole injury as thousands claim compensation.
Compensation payments to injured teachers top £450,000 in a year.
Making a no win, no fee* accident claim with Direct Helpline could not be simpler. You do not need to use a claims management company to make a Personal Injury claim you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. Typically, customers pay up to 25% of the amount recovered as a success fee toward the solicitor’s cost on a successful claim. Termination fees may apply if you terminate the agreement with your solicitor outside of the 14-day cancellation period. We may receive payments for our professional services from our panel solicitor firms. These costs are not passed on to our customers.
Fill in the short form and one of our personal injury claims UK advisers will contact you to discuss your claim.
After discussing your type of injury, your adviser will review your case and if successful, will process your no win, no fee* personal injury claim.
The payout amount is worked out by assessing the severity of pain and suffering caused as a result of your injury.
I was very impressed at the way my enquiry was treated. I was listened to attentively and everything I needed to know was explained to me.
Jane Parker
The calmness and openness displayed by the person I spoke to was everything that I wanted and more. What a welcome relief to find real empathy.
David Palmer
Mum who suffered brain injury while ‘tram surfing’ is awarded £485,000 compo – even though she admits it was HER fault.
Driver paid £5k in compensation for whiplash caused by a POTHOLE.
Paralympian's pothole injury as thousands claim compensation.
Compensation payments to injured teachers top £450,000 in a year.