Had an accident?

Find out how much you can claim

As seen on

Direct Helpline takes its reputation and responsibilities very seriously. Our panel of specialist solicitors are here to guide you through the entire process. You will have a free initial consultation to identify your options and then be referred to a solicitor from whom you will receive impartial and confidential advice.

We believe that the success of any organisation is driven by the ability to continually improve both the services that are delivered and the working practices under which the organisation operates.

Why Direct Helpline is different

We work with a panel of solicitors which specialise in personal injury claims. If you have suffered as a result of an incident and require advice on how to make a car accident injury claim including whiplash claims or an injury at work claim, we’re here to help.

No Win, No Fee* Injury Claim

Injury cases are conducted on a No Win, No Fee* basis. With no financial risk to you, we can help you receive the compensation you deserve.

Claim with Confidence

Our broad knowledge and extensive experience of different types of personal injury claims means that we can support you through your claims payout procedure.

Wealth of Experience

We work with a panel of solicitors with over 10 years’ experience, and our in-depth understanding of the claims process means we’re in the best place to handle your personal injury claim.

Free Claim Eligibility Check

Your personal injury claim eligibility check is free, impartial and confidential. Our experienced dedicated team are available to answer your questions before referring you to one of our panel of solicitors.

Can I Claim

With years of accident know-how, our panel of solicitors and trained staff will listen to what you have to say and let you know whether or no we can help you on a no win, no fee* basis.

No Hidden Fees

We value transparency, accuracy and honesty. There are no upfront admin or legal fees to pay.

Injured in a traffic accident?

Whether you’re looking for friendly advice or are ready to make a personal injury claim, our team of experts will support you throughout the entire process.

The Process

Making a no win, no fee* accident claim with Direct Helpline could not be simpler. You do not need to use a claims management company to make a Personal Injury claim you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. Typically, customers pay up to 25% of the amount recovered as a success fee toward the solicitor’s cost on a successful claim. Termination fees may apply if you terminate the agreement with your solicitor outside of the 14-day cancellation period. We may receive payments for our professional services from our panel solicitor firms. These costs are not passed on to our customers.

Get in touch

Fill in the short form and one of our personal injury claims UK advisers will contact you to discuss your claim.

Processing your claim

After discussing your type of injury, your adviser will review your case and if successful, will process your no win, no fee* personal injury claim.

Compensation payout

The payout amount is worked out by assessing the severity of pain and suffering caused as a result of your injury.